The second-hand marketplace Shoppers Share Anger Regarding Sizing Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has altered its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are posting online claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Modifications
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.
